7 Simple Things You Should Know About Your Crusader Water Softener
Thank you for Choosing a Crusader Water Softener, Conditioner of Hybrid Filtration System to protect your Utah home from Hard Water, Chlorine, Metals and other problems.
Crusader Water Systems are engineered and built in the USA specifically for our unique Utah water challenges. You had a lot of systems to chose from, and you chose us – Thank You!
Here are some useful tips to keep your system running efficiently and effectively for a very long time.
If you ever need help with your Crusader Water System or any other Softener, call our local Utah team or send us a message using the form below for expert advice and guidance.
To talk to a local water expert, give us a call or fill in the form below
Water Quality in Utah
One of the benefits of living in Utah is the great neighborhoods, awesome people, spectacular scenery and beautiful seasons. When it comes to water quality though, Utah certainly has some problems…
Utah’s water varies from area to area, just like the weather and views. You always hear about areas that have particularly hard water in Utah, like Riverton, or Herriman, Rosecrest, and others which can have water hardness levels exceeding 35 gpg of Calcium Carbonate hardness on a consistent basis.
There is an overall trend in areas like Bountiful, Centerville, Lindon and Pleasant Grove, where there are dramatic fluctuations in the average water hardness and this important to consider when choosing or maintaining a home water system here in our great State of Utah.
Here is some of the information that we have about various areas (if you don’t see your area listed, contact us and we will be more than happy to help you with a complimentary basic water test and no-obligation proposal on how to make your water better):
Orem, Lindon – Hardness levels are increasing, and older softeners are showing strong evidence of hydrocarbon contamination. These oils can easily be removed by a systemic performance enhancing cleaner like ProGuard. If you’re using a private well in this area, be prepared to address iron as well as high hardness levels. Lindon recently had another boil order (Christmas 2016) due to coliform contamination; so whole house Ultraviolet (UV) and point of use Ultrafiltration (UF) are affordable peace of mind.
Provo – Seasonal corrosion is beginning to increase again, as evidenced by the increasing levels of dissolved CO2 in the water. As the ambient temperature drops further through winter the dissolved CO2 levels will continue to rise and cause additional complications for home and business users.
Pleasant Grove, Manilla, and American Fork – Increasing water hardness levels, especially in areas surrounding the LDS temple towards Cedar Hills, where we are seeing elevated iron levels – even on municipal water.
Alpine/Highland – Generally stable, hardness is steady around 18 – 23gpg with traces of iron. Wells along Bull river run show elevated ferrous iron levels.
Draper – Hard water with fluctuations in the 10 – 20 gpg range throughout the year. Some older areas still have lingering iron issues.
Rosecrest – Extremely hard water, with reports of hardness anywhere from 30 gpg to as high as 48 gpg. Chlorine tastes and odors. High TDS levels contributing to corrosion of water heaters.
Sandy – 12-25 gpg total hardness, and low-level iron. Levels fluctuate depending on where in the neighborhood and throughout the year – we’ve seen levels as low as 8gpg and lower total alkalinity than usual (as low as 80 mg/L).
Midvale – Midvale was once the home of a soft water well and famous throughout the region. Nowadays, the water averages around 7-10 gpg total hardness. Iron is found at homes and businesses in older parts of town.
Salt Lake City – Downtown – Older plumbing is yielding ferric iron into the water, benign halophilic bacteria is causing tastes and odors, and of course the hardness varies from 10 – 18 grains per gallon, depending on the time of year.
Salt Lake City – Federal Heights to”The Avenues” – All of the new remodel and restoration work in these areas has stirred up particulates from older water main laterals. Watch out for sediment, trace levels of ferrous iron, 15-20 grains per gallon of hardness, and occasional bacterial contamination.
Alta – Depending on where you are up the mountain, hardness will vary from 2 gpg to as much as 30 gpg. Watch out for dissolved CO2 causing corrosion problems, especially in Winter.
Eagle Mountain and the Ranches – The water supply here continues to fluctuate in quality and availability, hardness fluctuating wildly from month to month, but generally worse at the end of summer, averaging from 18gpg -33gpg.
Saratoga Springs – The city supply is stable around 22gpg of hardness, but private wells headed towards Pelican Bay are exhibiting anomalous levels of iron, hardness, manganese, hydrogen sulfide, and even dramatic fluctuations in water temperature.
Salt Lake City Downtown – Traditionally, this area averages in the 16-18gpg range. For the first time this year (2015), we have seen summertime spikes at 22-25gpg with increases in alkalinity and conductivity.
Mosida – Consistently hard water in excess of 30gpg, with sulfates, silica and high TDS levels creating complications and consternation for many water softener owners.
Goshen and Genola – Slight improvement in Iron levels around the south end of Utah lake, but stable hardness levels between 23 – 30gpg depending on the locale.
Santaquin, Payson, Spring Lake and West Mountain – Increasing hardness levels, with increasing levels of heavy metals, especially on the west side on I-15. Our average reading here for 2015 has been 25gpg of hardness and 0.5ppm of Iron.
Elk Ridge, Woodland Hills, Salem, and surrounding area – Generally stable hardness levels at 15gpg – 25 gpg, increasing towards the east. Staining iron levels are consostently being found in Elk Ridge.
Spanish Fork and Benjamin – Hardness levels are increasing again, and iron levels are in excess of 2ppm in many areas, especially around the Hindu temple. Water along South Field road is much worse this year; many homeowners are reporting massive iron problems, hydrogen sulfide, HPC bacteria and increasing hardness levels. Palmyra’s water continues to represent 25gpg hardness and 3ppm iron.
Lakeshore water appears to now have a consistent baseline level of arsenic and arsenate. We’ve supplied a number of engineered arsenic removal systems that have been approved by the Utah county health department for use in this area. If you’re on you own private well in the Lakeshore area, test your water now and every year for the presence of arsenic. Arsenic has a cumulative effect in your body and you should avoid any level of arsenic in the water that you drink.
Springville, Mapleton and Hobble creek canyon – East-Springville’s corrosive water conditions seem to be declining…someone is doing the right thing at a municipal level. Years of corrosive water have caused numerous problems in this area as evidenced by blue/green staining on bathtubs, sinks, toilets, tile grout and of-course significant water softener degradation and failure due to copper fouling. Crusader Water Systems with AquaPro 500-2, 3, and 4 have been completely unaffected by the elevated copper. The surrounding area continues to show sulfates, ferrous iron, and elevated hardness around 23gpg.
Park City/Deer Valley – Heavy metal content is increasing, especially during the summer months. Water in the Wolf Creek area continues to have lowered pH levels, which are a ticking corrosion time-bomb. Heber city and the surrounding area are still showing lowered pH along with troublesomely low levels of Total Alkalinity, especially around Inn-on-the-creek and along Highway 40 towards Jordanelle Reservoir and the Stillwater Lodge area.
Promentory – 18-23 grains hard with low alkalinity makes for extreme corrosion risks.
Coalville city’s water is constant, but wells up along chalk creek road are showing elevated ferrous iron, HPC’s and iron reducing bacteria. The Red Ledges subdivision has hardness in the 18-20 range and we are receiving more reports of silicate scale issues there.
Weber Canyon – Every home from Kamas to the top of this canyon usually has significantly different water. Depending on your own well, you might encounter calcium hardness, hydrocarbons, heavy metals, iron, sulfates, silicates and even nitrates. We recommend a lab analysis once a year if you use water in this area.
For a free no-obligation estimate to improve Utah’s extremely hard water, give us a call or fill in the form below
A regional, city, or community water supply in Utah can issue a boil order if routine water tests indicating the presence of E.coli bacteria. Coliform bacteria are a big family of possibly dangerous bacteria. Escherichia coli, also know as E.coli is found in the intestines of mammals like humans and other furry animals.
Not all strains of E.coliare harmful. The dangerous strains of E.coli are associated with gastroenteritis, urinary tract infections and meningitis. Symptoms of E.coli illness can include: stomach cramps, diarrhea, bloody diarrhea, fever, and problems breathing.
The water supplier will fix the problem by flushing water distribution lines, shock-chlorinating, and possibly even replacing contaminated pipes and fittings. The city water department will also be working with the State of Utah DEQ and County Health Department to make sure that they don’t miss anything and that they’re using the latest techniques and technologies.
Since each boil order situation is different, it is impossible to predict how long the boil order will remain in effect, but you can expect a minimum of 48 Hours, since it takes time to get test results back. It will not be lifted until tests show that the water is safe again.
If your Utah water provider has issued a Boil Order, here are some things you need to know:
BOIL TAP WATER BEFORE DRINKING
Bring water to boil, keep it boiling for 60 seconds, and then allow it to cool before drinking
DON’T LET YOUR PETS DRINK TAP WATER
Give them bottled water and be sure to clean and disinfect their water bowl
DO NOT BRUSH YOUR TEETH WITH TAP WATER
Disinfect your toothbrush and then only use bottled water
DO NOT DRINK WATER FROM YOUR FRIDGE
Turn off the water feed to your fridge and discard your fridge filter
DON’T USE ICE FROM YOUR ICE-MAKER
Throw out ice in the ice bin and turn the ice-maker off
DON’T WASH YOUR HANDS WITH TAP WATER
Use bottled water or hand sanitizer
IF YOU SHOWER, DON’T LET WATER GET INTO YOUR EYES OR MOUTH
Babies, older persons, and those with compromised immune systems should not bathe in the water
DO NOT DRINK WATER FROM YOUR WATER FILTER
Carbon filters, sediment filters, and even Reverse Osmosis (RO) systems are not suitable for removing bacteria. Crusader Ultrafilters that we sell are safe to continue using.
USE THE DISINFECT/STERILIZE CYCLE ON YOUR DISHWASHER
If you hand-wash, immerse the clean dishes in water with bleach added (1 tsp. per Gallon) and let them stay in the bleached water for at least 1 minute.
USE HOT/HOT CYCLES ON YOUR CLOTHES WASHER
The hotter the better, and after each load, run an empty load (or load of whites) with a cup-full of bleach to minimize contamination
TURN OFF YOUR CENTRAL HUMIDIFIER
Throw away humidifier evaporator pads and turn the water off to the humidifier
DISINFECT WATER FOR YOURPORTABLE HUMIDIFIER
Add 4 Tsp. of Hydrogen peroxide per Gallon of water
BYPASS YOUR WATER SOFTENER
AFTER THE BOIL ORDER IS LIFTED
When the boil-order has been lifted, flush and disinfect the household plumbing. Then disinfect your clothes washer, dishwasher, water heater, humidifier, ice-maker, and any other ppliances connected to your house plumbing.
If you have a water softener, conditioner, salt-free system, or whole-house filter, disinfect it according to manufacturer’s instructions or have one of our technicians come and help out.
If you have a drinking filter, throw away the filter, sanitize according to manufacturer’s instructions, and install new cartridge/s.
Our friendly Utah-based service technicians can help you with disinfection of piping, water appliances, or water softeners and filters.